We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have called your service department several times recently, and the gentlemen you sent, Rusty and Ken, were professional and pleasant, and fixed our issues quickly. We also very much appreciate Carlos, and want to compliment him for his attentiveness and great service. Please pass on our kudos to them! We look forward to doing business with you for years to come.