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Imperial’s vending machines are often the reason our customers have made the switch to Imperial. Starting with our machines accepting $1 and $5 dollar bills and returning change with dollar coins puts Imperial well ahead of our competition. The second payment advantage is Imperial’s ability to take debit and credit cards using our wireless platform. The third payment advantage with our equipment is our loyalty card program called Sprout. Every time you make a purchase using our Sprout card you will earn valuable points that can be redeemed for promotional awards as well as products in our machines. Our equipment makes it easy and rewarding to do business with us.
Imperial’s SureVend technology insures when a customer puts some form of payment into our equipment one of two things will happen. They will get the product or they will get their money returned. This technology exists on snack, sandwich, frozen and certain beverage equipment. If you don’t have the SureVend advantage let Imperial introduce you.
Every Imperial vending machine is DEX capable, meaning we have the ability of monitoring up to date product and machine sales without human errors. Imperial’s 100% DEX compliance provides our customers with 100% accountability with sales and commissions. Our machines guarantee our customers complete transparency when location commission is involved.
If you’re current vending equipment doesn’t sound like it meets Imperial’s standards, let us know. We would be glad to stop in at your convenience and give you a completely hassle free assessment of your equipment as well as show you our new and exciting equipment lines!
The machine will alert us of any issues. There is a preventive maintenance program and two hour service calls.
Detailed by machine monthly commission reports, accountability and product specific information.
$1 & $5 Dollar Bill Acceptors on All Equipment.
High usage machines with credit/debit card capabilities with discount for cash.
We use seed, a wireless service to help us be more efficient and reliable.
Here’s an overview of how it works.
A Cantaloupe seed wireless unit is put into vending machines. That’s when it harvests data from the DEX serial port. Next it sends its information wirelessly to the cellular hub from its antenna.
Getting DEX statistics from numerous machines, the hub is in control for transmitting all the information it receives from the equipment to Cantaloupe Systems home base. Using a collection of cellular technologies to offer maximum coverage, the data is sent via cellular signals.
After the data has been transferred to Cantaloupe headquarters, the data is then encrypted and stored in SQL databases. Then you are able to access any existing or archived information. A multitude of tools are at your Fingertips.
Who’s shopping the machine? When?
Which categories sell best? In which locations?
What is the sales rate of each product?
How do sales compare to similar locations?
Which products are consistently out of stock?
Which products need to be removed?
Do sales rates change based on placement within the machine?
Which products and/or categories are complementary or competitive?
What’s the impact of adding a second facing of specific items?
When is the right time to rotate products?
What is the impact of new products?
Everything comes down to making sure our customers are well taken care of. We focus on understanding your needs and continuing to give you a variety of food and snack options.
At Imperial, we know that one of our greatest assets is our workforce. We set very high standards and our 850+ employees continually exceed those standards.